Training Courses

Seta Accredited & Non-Accredited Training (Formal Qualifications & Short Courses)

BDCE’s approach is based on adult education principles. Our training is characterised by interaction and participation as opposed to traditional theoretical courses. We customize our programmes to meet our clients’ specific training needs.  We provide accredited – as well as non-accredited training through competent facilitators and our QMS includes registered assessors and moderators.

We work closely with our clients to ensure a competency-based approach. Since our training is needs-based, we prefer to do a skills needs analysis prior to training. Post-training follow-up and feedback to management regarding delegates’ development and progress are seen as vital processes. Training programmes have been implemented successfully to a wide variety of clients in numerous industries.

BDCE is accredited with Services Seta (0691) and hold memorandums of understanding with: Local Government (LG) Seta, Public Services Seta (PSETA), Education, Training and Development Practices (ETDP) Seta, Media, Information and Communication Technologies (MICT) Seta, Wholesale and Retail (W&R) Seta, Institute of Certified Bookkeepers (ICB) and Consulting Engineers South Africa (CESA)

Services Seta: Contact Centre Operations | FET Certificate – NQF 4 [More Info]
Services Seta: Contact Centre Support | National Certificate – NQF 2 [More Info]
Services Seta: Generic Management – Admin Management | FET Certificate – NQF 4 [More Info]
Services Seta: Generic Management – General Management | FET Certificate – NQF 4 [More Info]
Services Seta: Generic Management – General Management | National Certificate – NQF 5 [More Info]
Services Seta: Marketing | FET Certificate – NQF 4 [More Info]
Services Seta: New Venture Creation | National Certificate – NQF 2 [More Info]
Services Seta: New Venture Creation | FET Certificate – NQF 4 [More Info]
Services Seta: Project Management | FET Certificate – NQF 4 [More Info]
Services Seta: Project Management | National Certificate – NQF 5 [More Info]
ETDP Seta: Occupationally Directed Education, Training and Development Practices | National Certificate – NQF 5 [More Info]
ICB / FASSET: Bookkeeping | National Certificate – NQF 2 [More Info]
ICB / FASSET: Bookkeeping | FET Certificate – NQF 4 [More Info]
ICB / FASSET: Financial Accounting | National Diploma – NQF 6 [More Info]
ICB / FASSET: Public Sector Accounting | National Certificate – NQF 4 [More Info]
ICB / FASSET: Public Sector Accounting | National Diploma – NQF 5 [More Info]
ICB / FASSET: Small Business Financial Management | National Certificate – NQF 4 [More Info]
ICB / FASSET: Technical Financial Accounting | National Diploma – NQF 5 [More Info]
LG Seta: Disaster Risk Management | FET Certificate – NQF 4 [More Info]
LG Seta: Leadership Development | FET Certificate – NQF 4 [More Info]
LG Seta: Public Finance Management and Administration | National Diploma – NQF 5 [More Info]
LG Seta: Municipal Financial Management | FET Certificate – NQF 6 [More Info]
MICT Seta: Information Technology – End User Computing | National Certificate – NQF 3 [More Info]
MICT Seta: Information Technology – System Support | National Certificate – NQF 5 [More Info]
MICT Seta: Information Technology – Technical Support | FET Certificate – NQF 4 [More Info]
P Seta: Public Administration | FET Certificate – NQF 4 [More Info]
P Seta: Public Administration | National Certificate – NQF 5 [More Info]
W&R Seta: Generic Management – Wholesale and Retail Management | FET Certificate – NQF 4 [More Info]
W&R Seta: Generic Management – Wholesale and Retail Management | National Certificate – NQF 5 [More Info]
W&R Seta: Wholesale and Retail Operations Supervision | National Certificate – NQF 4 [More Info]

Technical & Business Report Writing | CESA | 2 CPD Points [More Info]

Achieving Objectives [More Info]
Assessor Training [More Info]
Basic Business Fundamentals (6M) [More Info]
Basic Finance [More Info]
Basic Project Management [More Info]
Business and Report Writing [More Info]
Business Communication Verbal [More Info]
Business Communication Written [More Info]
Business Ethics and Protocols [More Info]
Call Management in a Call Centre | Services Seta [More Info]
Change Management [More Info]
Client Service/Customer Care [More Info]
Code of Conduct in the
Workplace
 [More Info]
Conduct a Structured Meeting [More Info]
Conflict Management [More Info]
Disaster and Risk Management [More Info]
Emotional Intelligence [More Info]
Facilitation Skills [More Info]
Fundamentals of Project Management [More Info]
HIV/Aids Awareness [More Info]
Internet Explorer | MICT Seta [More Info]
Introduction to Computers | MICT Seta [More Info]
Labour Relations [More Info]
Leadership Skills [More Info]
Manage Expenditure Against a Budget [More Info]
Management (Team Leader/Supervisory) [More Info]
Management (Management Functions) [More Info]
Mentoring [More Info]
Coaching [More Info]
Motivate and Build a Team [More Info]
MS Excel (Basic, Intermediate and Advanced) | MICT Seta [More Info]
MS Outlook | MICT Seta [More Info]
MS PowerPoint (Basic, Intermediate and Advanced) | MICT Seta [More Info]
MS Word (Basic, Intermediate and Advanced) | MICT Seta [More Info]
Office Administration [More Info]
Operations Management [More Info]
People Development and Talent Management [More Info]
Performance Management [More Info]
Power Selling | Services Seta [More Info]
Presentation Skills | Services Seta [More Info]
Problem Solving and Decision Making [More Info]
Recruitment & Selection [More Info]
Report Writing [More Info]
Skills Development Facilitator (SDF) Training [More Info]
Strategic Planning [More Info]
Supervisory Skills [More Info]
Motivate & Build a Team [More Info]
Technical Report Writing [More Info]
Telephone Etiquette [More Info]
Time Management [More Info]
Train-the-Trainer [More Info]
Workforce Diversity [More Info]

  • Client Service Excellence
  • Financial Literacy