Our Privacy Policy

Last updated: 20 June 2023

Welcome to Softechware! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at info@softechware.net.

When you visit our website www.softechware.net, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the most precise way possible what information we collect, how we use it, and what rights you have in relation to it.

1. What Information Do We Collect?

When you use our site and services, we may collect personally identifiable information about you. This can include:

• Personal identifiers, like your name and username
• Contact details, like your email address, telephone number, and physical address
• Account details, like your account preferences

We collect this information when you create an account, contact us, or use our services. We may also collect information about your computer, like your IP address and browser type.

2. How Do We Use Your Information?

We use the information we collect in various ways, including:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes

3. Will Your Information be Shared with Anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. We do not sell your personal information to third parties.

4. How Do We Protect Your Information?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

5. User Account Deletion

You have the right to delete your account at any time. Once deleted, your data will be removed from our systems in accordance with applicable laws and regulations.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and editing the “last updated” date at the top of this Privacy Policy.

7. POPI Act Compliance

Softechware is committed to protecting your personal information in accordance with the requirements of the Protection of Personal Information Act, 2013 (“POPI Act”) of South Africa. We will:

• Only collect personal information for a specific, explicitly defined, and lawful purpose related to a function or activity of our organization.
• Not retain your personal information longer than is necessary for achieving the purpose for which the information was collected, unless further retention is required by law.
• Provide you with the option to access, correct, or delete your personal information on our systems.
• Protect your personal information in our possession or control by implementing reasonable security measures to prevent theft, damage, loss, or unauthorized access.
• Not transfer your personal information outside of South Africa without ensuring that the receiving party has similar privacy protection measures in place.

8. Your Rights Under The POPI Act

You have the right to be notified if your personal information is accessed or acquired by an unauthorized person. You also have the right to submit a complaint to the Information Regulator if you believe that your personal information is not being handled in accordance with the provisions of the POPI Act.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, or if you would like to exercise your rights under the POPI Act, do not hesitate to contact us at info@softechware.net.